info@bonjiglass.com
Feel Free to Explore Our FAQs below. If you have any questions or concerns… EMAIL US!
Who Are We?
We make bongs out of upcycled liquor bottles, but we are quickly becoming much more than that. We have a variety of industry staples, including bowls, grinders, and rolling trays. MUCH MUCH more to come.
If you have any ideas, please reach out to us: info@bonjiglass.com
I Don’t See a Brand that I Want in the Shop. What do I do?
We only list bottle brands that we get a consistent supply of. Chances are though, we have 1 or 2 of the bottle you want somewhere in our warehouse. Ask us!
If we don’t have it, you can always send in a bottle if you have one. The price will be the same, you just cover the extra cost of shipping to us.
Return Policy
Since pieces are usually made way ahead of time, we process orders quickly in order to ensure fast delivery times. Once a label is printed for an order, shipping is then paid for, and the order is out.
IF YOU CATCH US BEFORE THE LABEL IS PRINTED, then we can issue a refund. Otherwise we’re sorry, but we promise you’ll love your piece!
What if the Piece Breaks during Shipping?
PLEASE EMAIL US! IMMEDIATELY!
We will send you a new one ASAP! PLEASE DO NOT file a dispute!
Were honest. We do good business. We love people. We will take care of you, we promise!
Do We Sell Wholesale?
100% Yes! Please email us, and we will get a Wholesale Sheet over to you ASAP!
We have starter packs available (with our Best Sellers) for new partners who want to test the waters, or we can manage larger distribution orders.
Talk to us 🙂
Can You List Your Product on Our Site?
If it makes sense for both parties, then 100%. We LOVE partnering with others, that’s what the business world is all about!
If you’re just starting off, don’t be shy. We were all there at some point. If you already have an established product line that you’re moving, even better!
Overall, we here at Bonji Glass are dedicated to growing our product offering! If it makes sense for the Bonji ecosystem, then why not right?
Who does the shipping?
Drop shipping would be the preferred method. We list your item, promote it, a sale is generated. We send you the order, you ship it out. Make sure you have your shipping process taken care of, or it WILL NOT work! We set expectations with our customers, you have to meet them as well!
Can we do the shipping? If you want to send us your product to store in our warehouse, we can work something out. At times we will buy wholesale as well. Reach out to us, all can be discussed!
Do We Sponsor or Invest?
If the opportunity is right, and it makes sense for both parties, then sure. We are always looking to expand and grow the brand, and there are many ways to do so.
Do we do Custom Orders?
Yes please! We can make all types of custom pieces. Send us a drawing or a schematic of some kind, and we’ll discuss it with our engineers. As you can tell from our IG videos, we’ve made some ridiculous pieces in the past… lets keep building 🙂
